Personally Identifiable Information
Privacy concerns center on information that can be associated with a particular individual or entity. This information is often referred to as "personally identifiable information" and includes, for example, such things as a customer's name, address, telephone number, or e-mail address.
Disclosure: ALTAPACIFIC will not disclose to outside parties any personally identifiable information obtained from the registration for or use of a ALTAPACIFIC service or product offering without the consent of the customer (except as required by subpoena or other legal process or in the case of imminent physical harm to the customer or others). When ALTAPACIFIC uses agents, contractors or other companies to perform services on its behalf, ALTAPACIFIC will require that they protect your personally identifiable information consistent with this Policy.
Use of Personally Identifiable Information: ALTAPACIFIC collects and uses personally identifiable information obtained from you and from other sources for billing purposes, to provide and change service, to anticipate and resolve problems with your service, or to identify, create and inform you of products, services or special offers that better meet your needs. ALTAPACIFIC will not sell or disclose any of your personally identifiable information to other companies or organizations without your consent, unless compelled by a court order or subpoena. We reserve the right, however, to convey any information we collect from or about you to a successor-in-interest or business partner.
E-mail: ALTAPACIFIC will not read your outgoing or incoming e-mail, private chat or instant messages. ALTAPACIFIC or its agents may store e-mail messages for a brief period of time and could be compelled to disclose the messages in order to comply with a court order or subpoena, if it is necessary to disclose this information to protect ALTAPACIFIC's network or an individual's safety or security.
Security: ALTAPACIFIC has in place security measures and policy guidelines to protect your customer identifiable information from unauthorized access.
Improper Conduct: ALTAPACIFIC may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for service.