Over the years, AltaPacific has learned that organizational needs change as companies increase and decrease in size. The days of one-solution-fits-all support are over, and it’s important to offer options to our customers and prospects. Today, AltaPacific offers four support options, À la carte, Essential, Proactive, and Fully Managed Unlimited Support.
- À La Carte
- Individual IT services that target a specific need, allowing you to select only the services you require.
- Essential IT Support
- Our team of field engineers and NOC support group are available to assist with all your day to day IT support or project requirements. We setup management in your environment, and use us when you need us. No cost unless you call…
- Management plan designed to support key IT systems. Delivers value through operational reliability and preventing issues.
- Fully Managed Unlimited
- Fully outsourced solutions, designed to fulfill an organizations entire IT requirements.
Assess – Detailed analysis of your current environment, reporting on issues and actionable items.
On-board – Initial maintenance activities, projects, and remediation required to stabilize your technology.
Manage – Ongoing delivery monitoring and maintenance designed to keep your business optimized.
Protect – Application of industry best practices for security & backup management.
Optimize - Enterprise class automation technology to keep your infrastructure optimized. Critical issues are identified, reported, and resolved in real time.
Regardless of the capacity in which AltaPacific works with your organization, we are pleased and excited to work with you to provide the best support and help your organization increase efficiency and reduce cost by providing the support option that best matches your organizations requirements.
Please click on a menu option to the left to learn more about specific support options we offer or click the button below to get a quote for support. You may also Contact us to speak with a sales representative for immediate service.